Refund Policy – Agrozix.in
Agrozix par hum digital products (jaise PDF guides – Duck Farming Complete Guide/Battakh Palan) bechte hain. Kyunki ye digital, instantly downloadable products hain, hamari refund policy niche di gayi hai:
1. Digital Product Refund
Ek baar jab digital product (PDF) successfully purchase aur download ho jaata hai, uska refund possible nahi hai, kyunki product turant customer ko deliver ho jaata hai aur use kiya ja sakta hai.
2. Refund Kab Milega
Hum refund sirf in situations me dete hain:
- Payment successful hone ke baad bhi order confirm nahi hua ya PDF download link nahi mila.
- File corrupt hai ya open nahi ho rahi (technical issue hamari taraf se).
- Galti se duplicate payment ho gaya ho.
3. Refund Request Kaise Karein
Upar diye gaye kisi bhi issue ke liye, purchase ke 7 din ke andar humein contact karein:
- Email: [aapka support email daalo]
- Order ID aur payment screenshot zaroor bhejein
4. Refund Process Time
Valid refund request approve hone ke baad, amount 5–7 working days ke andar original payment method me refund kar diya jaata hai.
5. Non-Refundable Cases
- Product download ho chuka ho aur content sahi tarike se open/use ho raha ho.
- Customer ne galat expectation se product khareeda ho (content pehle se description me clearly mention hota hai).
- Mind change hone par refund nahi diya jayega.
Contact for Support
Kisi bhi query ke liye contact karein:
agrozix@gmail.com / 08062181829